Giving Technologies, Inc. and its affiliates and subsidiaries, including IsraelToremet Ltd. (collectively, "GivingTech," "we," "our," and "us") provide this Privacy Policy ("Policy") to explain how we collect, use, and disclose information about you through our platforms and services, such as our donation forms and Fundraisers (collectively, the "Services").
Before you access, use, or submit any information through or in connection with the Services, please carefully review this Policy. By using any part of the Services, you acknowledge that you have read and understood that we may collect, use, and disclose information about you as outlined in this Policy. To the extent allowed by law, the English version of this Policy is binding, and translations in other languages are for convenience only; in case of discrepancies, the English version shall prevail.
This Policy does not cover the privacy practices of (i) organizers of Fundraisers ("Organizers"), (ii) beneficiaries of fundraisers ("Beneficiaries"), or (iii) nonprofit organizations that use the GivingTech platform ("GivingTech Clients"). We are not responsible for the privacy practices of Organizers, Beneficiaries, or GivingTech Clients, and their handling of your information may be subject to their own privacy statements.
1 Information We Collect
As further described below, we collect information in multiple ways: when you provide information directly to us, when we collect information about you from other parties, and when we automatically collect information from your browser or device.
A. Information You Provide Directly to Us
We and our vendors may collect information from you directly when you:
- Open an account or otherwise register for the Services;
- Create a fundraiser on the Services;
- Create a peer-to-peer, crowdfunding, or team page;
- Create, register for, or purchase tickets to nonprofit events, merchandise, and/or other activities;
- Set up withdrawals or transfers;
- Donate to a fundraiser, organization, or cause;
- Post comments, leave feedback, send thank-you notes, or otherwise communicate with other users through our Services;
- Fill out a survey or questionnaire or provide feedback regarding the Services;
- Request certain features (e.g., newsletters, updates, and other products);
- Sign up for contests, awards, and events hosted by us; or
- Communicate with us for troubleshooting or support services.
The information you provide may include:
Account Registration Information: such as your name, email address, login details, country, phone number, and other information you choose to provide (such as a profile picture). If you use the Services as an organization, you may also provide your organization's name, your role/title, identification number, and other details.
Fundraiser Information: such as a fundraiser title, category, images, videos, description, and fundraiser goal(s).
Financial Information: such as payment account details for withdrawals and payment information for donations. We use third-party payment processors to process financial information. These processors may collect personal data, including via cookies, transactional data, and device-identifying information.
Publicly Available and Non-Publicly Available Communications: such as comments, feedback, and thank-you notes. Content posted on publicly available campaign pages is available to the public by default. Take care not to disclose information you do not intend to make public.
Information about Yourself and Others, Including Sensitive Information: such as information about a fundraiser's beneficiary and fundraising goals. If you provide information about others, you acknowledge that you have the authority and consent of those parties for us to access, disclose, and use the relevant data.
Chats and Other Communications: We may offer interactive chat features on the Services for customer service purposes. By using these features, you understand that we and our vendors may, in real time, collect and process the information obtained. Take care not to send financial information or other sensitive personal data through our chat services unless we specifically request it.
Biometric Information: We sometimes engage vendors to collect biometric information for identity verification, regulatory compliance, and fraud prevention. This may include a copy of your government-issued ID and a scan of the photo on that ID. Our vendors may, with your consent, employ facial recognition technology to verify your identity.
B. Information Passively or Automatically Collected
I. Device & Usage Information: When you interact with GivingTech through the Services, we automatically receive certain information from devices you use to access the Services, such as your IP address, browser type, operating system, the website from which you arrived, and inferred location data.
II. Location Information: When you use the Services to organize a fundraiser, the Services may require that you provide your postcode/zip code, city or town, and state or province of residence.
III. Cookies and Other Electronic Technologies: Please review our Cookie Policy for information on the types of cookies we or our vendors use, along with how we use those cookies and other electronic technologies. If we are unable to collect your information, we may not be able to provide you with the Services or assist you with your questions.
2 Our Use of Information Collected
GivingTech uses the information collected from the Services in a manner consistent with this Policy. We may use the information you provide for the following purposes:
- Provide, operate, and maintain the Services, including to register and maintain your account, facilitate the Know Your Customer (KYC) verification process, and to complete transactions;
- Communicate with you for various purposes, including to help you fundraise more, or for administrative purposes (e.g., to provide services and information that you request or to respond to comments and questions);
- Request your feedback;
- Personalization, marketing, and advertising;
- Analyze, improve, modify, customize, and measure the Services, including to train our artificial intelligence and machine learning models;
- Develop new products and services and conduct research and development;
- Verify your identity and detect and prevent fraud or other misuses of the Services;
- Maintain the security of your account and any associated fundraisers;
- Comply with legal obligations, law enforcement requests, and legal process, and to protect our rights, privacy, safety, or property; and
- Carry out any other purpose for which the information was collected.
We may combine information we collect from you with information we obtain from other sources. We may also aggregate and/or de-identify information collected through the Services and use such data for any purpose, including research and marketing.
3 Our Disclosure of Information Collected About You
There are certain circumstances in which we disclose information collected about you with other parties without further notice, as set forth below.
A. Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, user information may be part of the reviewed and transferred assets.
B. Affiliates and Subsidiaries. We disclose your personal information among GivingTech entities, including our affiliates and subsidiaries, for purposes consistent with this Policy, such as to provide our Services, prevent fraud, send you communications, and improve our services.
C. Agents, Consultants, and Vendors. GivingTech contracts with other companies to help us perform certain business-related functions, such as marketing, data storage, security, identity verification, fraud prevention, payment processing, legal services, and database maintenance. We provide access to your information to these companies only to the extent necessary for them to perform their services.
D. Legal Requirements. We may transfer, disclose, and preserve your information for courts, law enforcement, governmental or public authorities, or authorized third parties, where required or permitted by law, including to: comply with legal obligations or valid legal requests; respond to claims asserted against us; address alleged illegal activity or imminent harm; enforce our Terms of Service; or protect the rights, property, or safety of GivingTech, its employees, its users, or the public.
E. Organizers, Nonprofit Beneficiaries, and GivingTech Clients. We may disclose your information to Organizers and Beneficiaries as necessary in connection with your donation or participation. If you donate to a nonprofit through GivingTech, you direct us to disclose your donation and contact information to that nonprofit. GivingTech contractually requires nonprofits to use such information solely to communicate with you about your donation and for legal and auditing requirements. GivingTech Clients may also direct us to further disclose your personal information to other third parties such as CRM tools or integration partners.
F. Aggregated Data. We aggregate, anonymize, and/or de-identify information so that it no longer relates to you individually. We then use and share that data for legally permissible purposes, including research on customer demographics, interests, and behavior.
G. Cookies and Other Electronic Technologies. Information is disclosed as stated in our Cookie Policy.
H. Other Users of Our Services. We provide your information to other users of our Services if you choose to make your information publicly available in a publicly accessible area of the Services, such as in your fundraiser or in comments.
4 Online Analytics and Tailored Advertising
Analytics. We may use third-party web analytics services on the Services, such as Google Analytics, to help us analyze how users use the Services. The information collected by such technology will be disclosed to or collected directly by these vendors, who use the information to evaluate your use of the Services. To prevent Google Analytics from using your information for web analytics, you may install the Google Analytics Opt-Out Browser Add-on.
Tailored Advertising. We may allow third-party advertising networks to place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Services in order to (a) inform, optimize, and serve marketing content based on past visits to our website and other online services, and (b) report how our marketing content impressions and interactions relate to visits to our online services. Those parties that use these technologies may offer you a way to opt out of targeted advertising.
5 Links to Other Websites
The Services may contain links to other websites not operated or controlled by GivingTech ("Third-Party Sites"). The policies and procedures described here do not apply to Third-Party Sites. The links from the Services do not imply that GivingTech endorses or has reviewed those sites. We suggest contacting those sites directly for information on their respective privacy policies.
6 Security
We may hold your information in paper and/or electronic form. While no organization can guarantee perfect security, GivingTech has implemented and seeks to continuously improve technical and organizational security measures to protect the information provided via the Services from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
7 Retention of Your Information
We retain your information for as long as we deem necessary for the purpose for which it was collected and for our legitimate business operations, provided that your information is only retained to the extent permitted or required by applicable laws. When determining the retention period, we take into account factors such as the type of products and services requested, the nature and length of our relationship with you, mandatory retention periods provided by law, and any applicable statute of limitations.
8 Sharing Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9 Changes to This Privacy Policy
GivingTech reserves the right to update or modify this Policy at any time and from time to time. We will notify you of any material updates or changes we make to this Policy. If you disagree with our revisions to the Policy, you can deactivate your account or discontinue the use of our Services. Please review this Policy periodically for any updates or changes.
By using the Services after any such update or modification, you acknowledge that you have read and understood the terms of the Policy as updated or modified.